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Availability

This connector requires Adobe enterprise-level licenses. Standard Creative Cloud or individual Adobe product licenses are not supported.

Capabilities

Additional functionality: The Adobe connector supports automatic account provisioning and deprovisioning. Product profiles are synced with license seat data — purchased seats (from the profile’s license quota) and consumed seats (from its member count) — so you can track license utilization per product.

Limitations

  • Product profiles cannot be created through the connector. Adobe’s User Management API does not support creating product profiles; create them in the Adobe Admin Console. The connector syncs existing product profiles and provisions membership only.
  • Email addresses are case-sensitive. Adobe’s User Management API treats user email addresses as case-sensitive. Provisioning actions must use the exact casing Adobe has on file, or they will not match the intended user.

Account provisioning

The Adobe connector supports creating new user accounts directly from C1. When configuring an account provisioning policy, you can map the following fields.

Required fields

Optional fields

Identity types

Adobe’s User Management API supports three identity types. Choose the one that matches how your organization manages the user’s email domain.
adobeID cannot be used for email domains owned by another Adobe organization. If the user’s email domain is claimed by another organization’s federated or enterprise directory, Adobe will reject the request with an error. In that case, the user must be provisioned by the organization that owns the domain, or use federatedID / enterpriseID if your organization owns the domain.

Gather Adobe credentials

Configuring the connector requires you to pass in credentials generated in Adobe. Gather these credentials before you move on.
ImportantA user with the System Administrator or Product Administrator role in Adobe Admin Console must perform this task.

Look up your organization ID

1
In the Adobe Admin console, navigate to Settings > Organization.
2
Make a note of your organization ID (it’s in ABC123@AdobeOrg format).

Create a new OAuth Server-to-Server credential

1
In the Adobe Admin console, create a new project.
2
Click Add API and select User Management API.
  • To give C1 sync-only (READ) access, give the User Management API read access
  • To give C1 sync and provision (READ/WRITE) access, give the User Management API read/write access and Product Profile management permissions
3
Choose the OAuth Server-to-Server authentication type.
4
Click Save configured API.
5
Locate the Credentials section of the project and carefully copy and save the client ID and client secret.
Done. Next, move on to the connector configuration instructions.

Configure the Adobe connector

To complete this task, you’ll need:
  • The Connector Administrator or Super Administrator role in C1
  • Access to the set of Adobe credentials generated by following the instructions above
Follow these instructions to use a built-in, no-code connector hosted by C1.
1
In C1, navigate to Integrations > Connectors and click Add connector.
2
Search for Adobe and click Add.
3
Choose how to set up the new Adobe connector:
  • Add the connector to a currently unmanaged app (select from the list of apps that were discovered in your identity, SSO, or federation provider that aren’t yet managed with C1)
  • Add the connector to a managed app (select from the list of existing managed apps)
  • Create a new managed app
4
Set the owner for this connector. You can manage the connector yourself, or choose someone else from the list of C1 users. Setting multiple owners is allowed. If you choose someone else, C1 will notify the new connector owner by email that their help is needed to complete the setup process.
5
Click Next.
6
Find the Settings area of the page and click Edit.
7
Paste the client ID, client secret, and organization ID into the relevant fields.
8
Click Save.
9
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.
Done. Your Adobe connector is now pulling access data into C1.